
Hayden Panettiere, former face of Neutrogena, alleged in her 2026 memoir that the skincare brand severed ties with her after she spoke publicly about her postpartum depression diagnosis, sparking renewed backlash after her recent death. The Heroes and Nashville actress died on August 16, 2026, at age 36, but her revelations regarding Neutrogena’s treatment of her mental health disclosure have ignited a firestorm of criticism and coordinated boycott calls across social media platforms.
Panettiere, who was the face of the popular skincare brand for about 10 years, said in her 2026 memoir This Is Me: A Reckoning that Neutrogena severed ties with her after she spoke publicly about receiving mental health treatment for postpartum depression following the birth of her daughter, Kaya, in 2014. Panettiere alleged that her contract with the company was canceled because she revealed her PPD diagnosis on Live! with Kelly and Michael in 2015.
In her memoir, she explained: “Neutrogena canceled my long-standing contract, and it was yet another blow in a year that had given almost nothing else.” She said the decision blindsided her, and her team pushed back by arguing it was not lawful, which kept her under contract at the time before the relationship eventually wound down.
The backlash escalated dramatically following her death. Upon the release of the memoir in May, the comments sparked online criticism of Neutrogena, but the brand is now facing renewed backlash after Panettiere died Sunday in Greenville, South Carolina. One Reddit post, which has more than 5,000 upvotes, proposed a boycott against the company in honor of Panettiere. The comments echoed that attitude, with users vowing to never buy products from the company again.
Another post on X — which has garnered more than 34,000 likes — declared, “Reminder that Neutrogena fired Hayden Panettiere as a brand ambassador because she candidly spoke about her experience with postpartum depression on a talk show! Neutrogena hates women!” The company’s official social media accounts have taken the hit as well, with hundreds of comments flooding recent posts condemning the brand on behalf of Panettiere. Real Housewives of New York City cast member Carole Radziwill commented on Neutrogena’s latest post, “You deserve the hate. #hayden.”
Financial consequences have materialized swiftly. Following the backlash, social media users have called for a boycott of Neutrogena, leading to a temporary 2% drop in the brand’s stock, although it seems to have since recovered. Stock prices for Kenvue Inc. — Neutrogena’s parent company which also owns Tylenol, Band-Aid and Aveeno — fell over two percent Monday.
The controversy illuminates broader corporate accountability issues regarding mental health support. A company appearing to cut ties with someone for speaking openly about PPD lands very differently in 2026, when brands routinely talk about mental health, employee wellbeing and supporting women. Crisis management experts suggest the company requires earnest action toward maternal health in order to ease some of the backlash it is facing, with “the silence is deafening” regarding Neutrogena’s lack of public response.
Notably, Neutrogena has not returned requests for comment and has not spoken out about Panettiere’s death. The brand’s continued silence amid unprecedented criticism has intensified public condemnation, with observers noting the company’s opportunity to acknowledge past missteps and demonstrate genuine commitment to mental health advocacy has passed.
Before her death at 36, Hayden Panettiere said Neutrogena and other brands dropped her after she went public about entering treatment for severe postpartum depression, calling it “shocking” that this was where they drew the line. Her tragic passing has transformed a prior controversy into a cultural moment questioning corporate values and the treatment of women confronting mental health challenges.






